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We're not about to leave you hanging.

At Virgin Wines, we're just as passionate about taking care of our customers as we are about choosing great wines. Whether you're shopping online, by phone or by mail, you can count on our customer service team to be genuinely helpful.

Want Virgin Wines help and advice? Find it here:

  • Check out our FAQ
  • Call us, 1300 712 870. Receive one-on-one assistance, from a human (no machines, we promise!).
    Hours: Monday through Friday: 7am to 7pm (AEST), or Saturday: 9am to 6pm (AEST). Closed Sundays. Open holidays(not including NSW) except Christmas Day & New Years Day.
  • Email us. Anytime - We'll respond within 24 hours.


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